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Need a photo checked, have an order question or want help choosing a style? Send us an email and include any useful order details.
Order help
Include the name used on your order and your order number when available.
For damaged deliveries, attach clear photos of the mug and packaging.
Before you email
- Read the pet photo guide for artwork tips.
- See shipping information for expected timeframes.
- See the returns and damage policy for personalised items.